When Lana Connects You
Lana handles most requests directly. For specialized work, she connects you with the right agent.
LeanScaper AI isn't just Lana. It's a system of specialized agents working together. Lana is the front desk, but there's a team behind her. You get the simplicity of one conversation with the power of multiple specialists.
How It Works
When you ask Lana something that needs specialized expertise, she'll point you to the right agent. This isn't automatic routing in the background. Lana tells you where to go for deeper help.
Example:
You: "I need help creating a standard operating procedure for how we handle equipment breakdowns."
Lana: "For building a complete SOP, head over to the SOP Agent. It's designed specifically for creating procedures step by step."
Lana vs. Specialist Agents
Your Generalist
Lana handles:
Quick questions and general guidance
Conversations about your business
Drafting emails, messages, simple documents
Answering questions from your LeanDocs and Files
Routing field requests to boards
General brainstorming and problem-solving
Think of Lana as: A knowledgeable assistant who can help with most things and knows when to call in a specialist.
Deep Expertise
Specialist agents handle:
Structured, multi-step workflows
Domain-specific guidance (marketing, finance, operations)
Creating complex documents with specific frameworks
Tasks that benefit from focused expertise
Think of specialists as: Consultants who go deeper on specific topics than a generalist can.
Available Specialist Agents
CMO Agent
Marketing strategy, brand positioning, messaging, customer communication
SOP Agent
Building standard operating procedures step by step
ICP Agent
Developing your ideal customer profile
Strategy Agent
Business planning, decision frameworks, strategic thinking
CFO Agent: Financial guidance and analysis. Coming soon.
Each specialist brings focused expertise. The CMO Agent knows marketing frameworks. The SOP Agent knows how to structure procedures. They go deeper than general conversation with Lana.
When to Go Direct
You don't have to wait for Lana to suggest a specialist. If you know what you need, go straight there.
Go direct when:
You want to build an SOP → Head to the SOP Agent
You're working on marketing strategy → Head to the CMO Agent
You're defining your ideal customer → Head to the ICP Agent
You need to think through a business decision → Head to the Strategy Agent
Find agents in the Agents section of the sidebar.
Custom Agents
Beyond the built-in specialists, you can create your own agents trained on your LeanDocs and Files.
This is where it gets powerful. Custom agents are specialists for YOUR business:
A safety compliance agent trained on your safety manual
A client communication agent trained on your best emails and templates
An employee onboarding agent trained on your handbook and training materials
The knowledge that used to live only in your head, or only with your best people, becomes accessible to everyone.
See Custom Agents to learn more.
The Big Picture
Lana is who you talk to. She handles most things and knows when to point you elsewhere.
Specialist Agents are experts you visit for specific work. They're tools you use intentionally.
Custom Agents are specialists you build yourself, trained on what matters to your business.
Together, they form a system. One conversation starter, multiple capabilities behind it.
LeanScaper OS: The operating system is the playbook. Agents are how you run the plays. Lana coordinates it all.
Related Pages
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